Contact & Support
One mailbox reaches the right queue: support@airumpelstiltskin.fun.
What to include
- Billing: your account email and the order reference from your billing history.
- Job problems: the job ID shown on your dashboard (starts with
job_). - Abuse or likeness misuse: the video/job reference and a short description — see the Acceptable Use Policy.
- Copyright: follow the takedown process.
Response expectations
This is a small independent service; we aim to respond within two business days and prioritize safety reports first. We do not offer phone or live-chat support, and we never ask for your password or card details over email.
Deletion and export
Account data export and deletion are self-service from dashboard settings whenever you are signed in.